Right of withdrawal / Return

ARTICLE 6 of the general terms and conditions.

This provision applies exclusively to distance sales to consumers. This provision therefore does not apply to purchases within a trade, business, craft or professional activity, nor to purchases in and outside the sales premises, nor to purchases by legal persons. The consumer can revoke the agreement without giving reasons during reflection period of 14 days. This  period starts on the day after the consumer has received the product. If the consumer makes use of his right of withdrawal, he reports this to the seller within the reflection period by means of the model form for withdrawal or in another unambiguous manner. The model form can be found on the website www.e-rewinder.be.Als if the consumer revokes the agreement, the consumer will receive all payments that the consumer has made up to that point, including delivery costs (with the exception of any additional costs resulting from the choice of a method of delivery other than that offered by the seller cheapest standard delivery) without delay and in any case no later than 14 days after the consumer has informed the seller of the decision to withdraw from the contract, from the seller. The seller shall reimburse the consumer with the same means of payment with which the consumer made the original transaction, unless the consumer has expressly agreed otherwise. In any case, the refund is free of charge for the consumer. The seller may wait with reimbursement until it has received the goods back, or the consumer has shown that the goods were returned, whichever comes first. The consumer must return or hand over the goods ( the E-rewinder and both chargers in good condition ) to the seller without delay, but in any case within 14 days of the day on which the consumer has informed the seller of the decision to revoke the agreement. The consumer is on time if the goods were returned before the period of 14 days has expired. The direct costs of returning the goods are borne by the consumer. The costs are estimated at a maximum of about € 50.00, whereby any amount that would exceed this estimated amount remains at the expense of the consumer. The consumer is only liable for the depreciation of the consumer goods resulting from the use of the consumer goods, which goes beyond what is necessary to determine the nature, characteristics and functioning of the consumer goods.

 

Return form only for revocation.